2020 CANADIAN E-COMMERCE
BEST PRACTICES

Why customer-centric thinking is essential in the post-COVID online marketplace.

What's Inside

PART 1:

UNDERSTANDING E-COMMERCE TRENDS

• What are Canadians buying online?
• The COVID effect (YOY)
• Fast, affordable, reliable shipping and fulfillment is the name of the game
• A look at some of the e-Commerce trends that have gained momentum during COVID-19

© 2020 Second Closet

PART 2:

E-COMMERCE PAIN POINTS

• Many Canadian businesses are finding it tough to keep up with online demand
• For American businesses, how to capture and cater to Canada's growing
  e-Commerce consumer base?
• 4 major e-Commerce pain points faced by small-to-medium sized businesses

PART 3:

CHOOSING THE RIGHT FULFILLMENT PARTNER

• How Second Closet helps our customers thrive and scale effectively through exceptional logistics