Better Retail Fulfillment creates better brand experiences.
Second Closet makes retail fulfillment seamless and efficient for both you and your customers. We offer a better last-mile experience while providing resources you need to effectively move and manage your products.
We Deliver Best-In-Class
Last Mile Experiences.
Second Closet makes retail fulfillment seamless and efficient for both you and your customers. We offer a better last-mile experience while providing resources you need to effectively move and manage your products.
Send us your inventory and we’ll store it in one of our strategically-located fulfillment centres.
As orders are received in real-time, we pick, pack & ship products to your customers same-day.
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2
Here's how it works
Integrate Second Closet with your online store with the help of our onboarding team.
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Competitive Rates
White Glove Services
Partnership Mindset & Approach
Canadian Owned
& Operated
Inventory Management
Fully Owned & Operated Warehouses
Get More From Your
Retail Fulfillment Partner.
OR CALL 1-888-800-2824
FEATURED IN
Our proprietary technology will seamlessly integrate with your ERP to make the storage, shipment and management of your orders intuitive and efficient. Our logistics expertise will create a better overall customer experience from start to finish.
Better Technology
Meaningful Partnerships
We understand what every single consumer touchpoint means to your business. Because of this, our relationships with our clients are not transactional. We form partnerships with our clients to help them improve customer experience and brand perception through exceptional logistics.
Better Value
Deliver on your retail commitments, for less. Our extensive warehouse network and fleet can get you closer to your end customers leading to a reduction in freight costs. Our ability to control every facet of the last mile experience allows us to deliver more efficiently while minimizing the associated costs along the way.
OR CALL 1-888-800-2824
Better, Faster & More Cost-Effective
Last Mile Delivery.
Competitive Rates
White Glove Services
Partnership Mindset & Approach
Canadian Owned
& Operated
Inventory Management
Fully Owned & Operated Warehouses
Get More From Your Retail Fulfillment Partner.
OR CALL 1-888-800-2824
✓ Manage Your Inventory
✓ Fulfill Your Commitments
✓ Improve Customer Experience
Trusted by Some of
Canada’s Biggest Companies.
OR CALL
1-888-800-2824
Canadian Owned & Operated
24/7 Account Management
Same-Day Order Fulfillment
"When we started with Second Closet, we had $100,000 worth of orders we needed to ship out to customers. On-boarding was seamless, our dedicated Account Coordinator helps every day, and Second Closet has allowed us to scale rapidly ever since."
Nicole Bernstein, Founder & CEO
Single Partner Solution
Whatever your needs are, we have a solution that will work for you. When you partner with Second Closet, there’s no need for separate direct and reverse logistics partners or third party storage facilities. From storage to delivery to reverse logistics, we do it all.
Secure Warehousing
Your assets will be stored in our temperature-controlled and highly-secure facilities. Plus, you’ll always know what you have stored thanks to our intuitive inventory management software.
Reverse Logistics
Superior Customer Experience
Establishing cost-effective, efficient procedures for handling returns of expensive inventory can be a major headache for businesses and consumers alike. Not with Second Closet.
Our team of professional movers is accustomed to moving out large pieces of furniture from homes and condos on a daily basis, securely and efficiently, taking the utmost care along the way.
As a business that cut our teeth building our own premium consumer brand, we know how important every consumer touch is for your business.
From real-time delivery confirmations and flexible delivery options to the most delicate of white-glove setups, our highly-trained logistics and fulfillment experts are committed to helping you deliver the best customer experience possible.
OR CALL 1-888-800-2824
Better Retail Fulfillment
creates better brand experiences.
Second Closet makes retail fulfillment seamless and efficient. We leverage our extensive fleet and warehouse network to securely store & reliably deliver orders to consumers on behalf of our clients.
We Deliver Best-In-Class
Last Mile Experiences.
Second Closet makes retail fulfillment seamless and efficient for both you and your customers. We offer a better last-mile experience while providing resources you need to effectively move and manage your products.
✓ Manage Your Inventory
✓ Fulfill Your Commitments
✓ Improve Customer Experience
You'll be in good company
Guaranteed same-day shipping on all orders received before 1pm local time. Orders placed after 1pm will be shipped next-day.
Our proprietary technology will seamlessly integrate with your online store to make the storage, shipment and management of your e-Commerce orders intuitive and efficient.
Better Retail Fulfillment creates better brand experiences.
Same Day Shipping
See how we partnered with Branch Furniture to help them capture the Canadian market.
Best in Class Software
Our proprietary tech platform is designed to make it easier than ever for you to work with a storage and logistics partner.
Powerful Integration with your Online Store
We integrate seamlessly with Shopify, WooCommerce, ShipStation, and other popular e-Commerce platforms so that you can focus on growing your business and leave the rest to us.
Trusted by Some of
Canada’s Biggest Companies.
OR CALL
1-888-800-2824
You'll be in good company
Tech-Based Solutions for
Seamless Fulfillment
Second Closet © 2020. All rights reserved
CONTACT US
FOLLOW US
SOLUTIONS
Trusted by Some of
Canada’s Biggest Companies.
OR CALL
1-888-800-2824
Our extensive network of storage and fulfillment centres in Toronto, Vancouver, Ottawa and Montreal makes it easy to manage your inventory and can get you closer to your end customers, leading to a reduction in freight costs and shipping times.
Unlock e-Commerce growth with a better fulfillment partner.
We use our own assets, infrastructure and technology to deliver best-in-class logistics and fulfillment experiences on behalf of our partners and their customers.
Unlock e-Commerce growth with a better fulfillment partner.
We use our own assets, infrastructure and technology to deliver best-in-class logistics and fulfillment experiences on behalf of our partners and their customers.
Fill out your contact information and we will be in touch within 24 hours.
Connect Your Store
Send us your inventory and we’ll store it in one of our strategically-located fulfillment centres.
We Receive & Safely Store
We Fulfill
As orders are received in real-time, we pick, pack & ship products to your customers same-day.
1
Integrate Second Closet with your online store with the help of our onboarding team.
Here’s what we do for our clients.
2
3
+1-888-800-2824
We’re more than just a company that stores and delivers your assets. We’re true partners in helping make your business run more smoothly with added convenience and value.
We’re true partners in helping make your business run more smoothly with added convenience and value.
We’re more than just a company that fulfills your online orders.
We Fulfill
We Receive & Safely Store
Connect Your Store
We’re happy to develop custom solutions for our partners.
Need help with storage but not fulfillment?
Or vice versa?
+1-888-800-2824
Single Partner Solution
Your inventory will be stored in our temperature-controlled and highly-secure facilities. Plus, you’ll always know what you have stored thanks to our intuitive inventory management software.
Secure Warehousing
Great Postage Rates
We leverage our partnerships with major postage providers to secure volume-based rate discounts of up to 80%. We don’t mark these up and we pass the savings on to you.
Whatever your needs are, we have a solution that will work for you. When you partner with Second Closet, there’s no need for separate direct and reverse logistics partners or third party storage facilities. From storage to delivery to returns management, we do it all.
OR CALL
1-888-800-2824
Better, Faster & More Cost-Effective
Storage & Logistics Solutions.
Our proprietary technology will seamlessly integrate with your online store to make the storage, shipment and management of your e-Commerce orders intuitive and efficient.
Same Day Shipping
Guaranteed same-day shipping on all orders received before 1pm local time. Orders placed after 1pm will be shipped next-day.
Powerful Integration with your Online Store
Our proprietary tech platform is designed to make it easier than ever for you to work with a storage and logistics partner.
Best in Class Software
We integrate seamlessly with Shopify, WooCommerce, ShipStation, and other popular e-Commerce platforms so that you can focus on growing your business and leave the rest to us.
We get you closer to your customers
Trusted by Some of
Canada’s Biggest Companies.
OR CALL
1-888-800-2824
Our extensive network of storage and fulfillment centres in Toronto, Vancouver, Ottawa and Montreal makes it easy to manage your inventory and can get you closer to your end customers, leading to a reduction in freight costs.
We get you closer to your customers
5 things to look for in an e-Commerce order fulfillment provider
Second Closet helps businesses solve pressing e-Commerce challenges
Insights
40%
We reduced shipping rates by over 40% and integrated with their Shopify store within minutes.
3X
We helped White Terry get their shipments to their customers 3x faster than fulfilling in-house.
$100K
By helping them to execute over $100,000 of unshipped orders with ease, we were able to help White Terry shift their focus from packing and shipping to driving growth.
We leverage our partnerships with major postage providers to secure volume-based rate discounts of up to 80%. We don’t mark these up and we pass the savings on to you.
Great Postage Rates
Single Partner Solution
Whatever your needs are, we have a solution that will work for you. When you partner with Second Closet, there’s no need for separate direct and reverse logistics partners or third party storage facilities. From storage to delivery to returns management, we do it all.
Secure Warehousing
Your inventory will be stored in our temperature-controlled and highly-secure facilities. Plus, you’ll always know what you have stored thanks to our intuitive inventory management software.
OR CALL 1-888-800-2824
We Make Managing Returns Seamless and Pain-Free
Customer requests a return or an exchange
We can help with every stage of the returns management process, making it easier for you to reduce costs and improve inventory management.
✓
✓
Return shipping label is generated
✓
The label is emailed to the customer with all the necessary instructions
✓
The customer prints the label, places it on the parcel and mails it back to us
✓
Second Closet receives the parcel and adds it back to inventory
We can help with every stage of the returns management process, making it easier for you to reduce costs and improve inventory management.
Customer requests a return or an exchange
Return shipping label is generated
The label is emailed to the customer with all the necessary instructions
The customer prints the label, places it on the parcel and mails it back to us
✓
Second Closet receives the parcel and adds it back to inventory
We Make Managing Returns Seamless and Pain-Free
✓
✓
✓
✓
"When we started with Second Closet, we had $100,000 worth of orders we needed to ship out to customers. On-boarding was seamless, our dedicated Account Coordinator helps every day, and Second Closet has allowed us to scale rapidly ever since."
Nicole Bernstein, Founder & CEO
40%
We reduced shipping rates by over 40% and integrated with their Shopify store within minutes.
3X
We helped White Terry get their shipments to their customers 3x faster than fulfilling in-house.
$100K
By helping them to execute over $100,000 of unshipped orders with ease, we were able to help White Terry shift their focus from packing and shipping to driving growth.
Trusted by Some of
Canada’s Biggest Companies.
OR CALL
1-888-800-2824
Orders Fulfilled
38,000+
180,000
Square Feet of Storage Space
Trusted by Some of
Canada’s Biggest Companies.
OR CALL
1-888-800-2824
Orders Fulfilled
38,000+
180,000
Square Feet of Storage Space
2020 CANADIAN E-COMMERCE
BEST PRACTICES
Why customer-centric thinking is essential in the post-COVID online marketplace.
*Must be a new client to Second Closet for e-Commerce fulfillment services. Promotion ends October 31, 2020 at 11:59 pm PST. All new clients who sign on prior to October 31, 2020 at 11:59pm PST are eligible. $750 account credit is in CAD and must be used within month 1 of your agreement. Standard agreement to the Second Closet MSA is required.
40%
We reduced shipping rates by over 40% and integrated with their Shopify store within minutes.
3X
We helped White Terry get their shipments to their customers 3x faster than fulfilling in-house.
$100K
By helping them to execute over $100,000 of unshipped orders with ease, we were able to help White Terry shift their focus from packing and shipping to driving growth.
"When we started with Second Closet, we had $100,000 worth of orders we needed to ship out to customers. On-boarding was seamless, our dedicated Account Coordinator helps every day, and Second Closet has allowed us to scale rapidly ever since."
Nicole Bernstein, Founder & CEO
Enjoy Faster Shipping & Better Rates on USA-Bound Orders
We fulfill seamlessly, and offer better rates across North America. Our unique USPS injection model will get your packages into the USPS postal pipeline so efficiently, it'll feel like you're working with a US-based fulfillment partner.