Better Retail Fulfillment creates better brand experiences.

Second Closet makes retail fulfillment seamless and efficient for both you and your customers. We offer a better last-mile experience while providing resources you need to effectively move and manage your products.

We Deliver Best-In-Class
Last Mile Experiences.


Second Closet makes retail fulfillment seamless and efficient for both you and your customers. We offer a better last-mile experience while providing resources you need to effectively move and manage your products.

Send us your inventory and we’ll store it in one of our strategically-located fulfillment centres.

As orders are received in real-time, we pick, pack & ship products to your customers same-day.

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2

Here's how it works

Integrate Second Closet with your online store with the help of our onboarding team.

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CONTACT US

Competitive Rates

White Glove Services

Partnership Mindset & Approach  

Canadian Owned
 & Operated  

Inventory Management

Fully Owned & Operated Warehouses

Get More From Your
 
Retail Fulfillment Partner.

FEATURED IN

Our proprietary technology will seamlessly integrate with your ERP to make the storage, shipment and management of your orders intuitive and efficient. Our logistics expertise will create a better overall customer experience from start to finish.

Better Technology

Meaningful Partnerships

We understand what every single consumer touchpoint means to your business. Because of this, our relationships with our clients are not transactional. We form partnerships with our clients to help them improve customer experience and brand perception through exceptional logistics.

Better Value

Deliver on your retail commitments, for less. Our extensive warehouse network and fleet can get you closer to your end customers leading to a reduction in freight costs. Our ability to control every facet of the last mile experience allows us to deliver more efficiently while minimizing the associated costs along the way.

CONTACT US

Better, Faster & More Cost-Effective 
Last Mile Delivery.

CONTACT US

Competitive Rates

White Glove Services

Partnership Mindset & Approach

Canadian Owned
 & Operated  

Inventory Management

Fully Owned & Operated Warehouses

Get More From Your Retail Fulfillment Partner. 

 Manage Your Inventory
✓ Fulfill Your Commitments
✓ Improve Customer Experience

CONTACT US

Trusted by Some of
Canada’s Biggest Companies.

Canadian Owned & Operated

24/7 Account Management

Same-Day Order Fulfillment

"When we started with Second Closet, we had $100,000 worth of orders we needed to ship out to customers. On-boarding was seamless, our dedicated Account Coordinator helps every day, and Second Closet has allowed us to scale rapidly ever since."

Nicole Bernstein, Founder & CEO

Single Partner Solution

Whatever your needs are, we have a solution that will work for you. When you partner with Second Closet, there’s no need for separate direct and reverse logistics partners or third party storage facilities. From storage to delivery to reverse logistics, we do it all.

Secure Warehousing

Your assets will be stored in our temperature-controlled and highly-secure facilities. Plus, you’ll always know what you have stored thanks to our intuitive inventory management software.

Reverse Logistics

Superior Customer Experience

Establishing cost-effective, efficient procedures for handling returns of expensive inventory can be a major headache for businesses and consumers alike. Not with Second Closet.

Our team of professional movers is accustomed to moving out large pieces of furniture from homes and condos on a daily basis, securely and efficiently, taking the utmost care along the way.

As a business that cut our teeth building our own premium consumer brand, we know how important every consumer touch is for your business.

From real-time delivery confirmations and flexible delivery options to the most delicate of white-glove setups, our highly-trained logistics and fulfillment experts are committed to helping you deliver the best customer experience possible.

Contact us

Better Retail Fulfillment
creates better brand experiences.

Second Closet makes retail fulfillment seamless and efficient. We leverage our extensive fleet and warehouse network to securely store & reliably deliver orders to consumers on behalf of our clients.

We Deliver Best-In-Class
Last Mile Experiences.


Second Closet makes retail fulfillment seamless and efficient for both you and your customers. We offer a better last-mile experience while providing resources you need to effectively move and manage your products.

 Manage Your Inventory
✓ Fulfill Your Commitments
✓ Improve Customer Experience

Read case study

You'll be in good company

Guaranteed same-day shipping on all orders received before 1pm local time. Orders placed after 1pm will be shipped next-day.

Our proprietary technology will seamlessly integrate with your online store to make the storage, shipment and management of your e-Commerce orders intuitive and efficient.

Better Retail Fulfillment creates better brand experiences.

Same Day Shipping

See how we partnered with Branch Furniture to help them capture the Canadian market.

Best in Class Software

Our proprietary tech platform is designed to make it easier than ever for you to work with a storage and logistics partner.

Powerful Integration with your Online Store

We integrate seamlessly with Shopify and other popular e-Commerce platforms so that you can focus on growing your business and leave the rest to us.

CONTACT US

Trusted by Some of
Canada’s Biggest Companies.

You'll be in good company

Tech-Based Solutions for
 
Seamless Fulfillment

Second Closet © 2020. All rights reserved

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SOLUTIONS

CONTACT US

Trusted by Some of
Canada’s Biggest Companies.

Our extensive network of storage and fulfillment centres in Toronto, Vancouver, Ottawa and Montreal makes it easy to manage your inventory and can get you closer to your end customers, leading to a reduction in freight costs and shipping times.

Unlock e-Commerce growth with seamless order fulfillment.

We use our own assets, infrastructure and technology to deliver best-in-class logistics and fulfillment experiences on behalf of our partners and their customers.

Unlock e-Commerce growth with seamless order fulfillment.

We use our own assets, infrastructure and technology to deliver best-in-class logistics and fulfillment experiences on behalf of our partners and their customers.

Fill out your contact information and we will be in touch within 24 hours.

Get started

Connect Your Store

Send us your inventory and we’ll store it in one of our strategically-located fulfillment centres.

We Receive & Safely Store

We Fulfill

As orders are received in real-time, we pick, pack & ship products to your customers same-day.

1

Integrate Second Closet with your online store with the help of our onboarding team.

Here’s what we do for our clients.

2

3

Get in touch

+1-888-800-2824

We’re more than just a company that stores and delivers your assets. We’re true partners in helping make your business run more smoothly with added convenience and value.

We’re true partners in helping make your business run more smoothly with added convenience and value.

We’re more than just a company that fulfills your online orders.

Get in touch
Get in touch

We Fulfill

We Receive & Safely Store

Connect Your Store

We’re happy to develop custom solutions for our partners.

Need help with storage but not fulfillment?
Or vice versa?

+1-888-800-2824

Get in touch

Single Partner Solution

Your inventory will be stored in our temperature-controlled and highly-secure facilities. Plus, you’ll always know what you have stored thanks to our intuitive inventory management software.

Secure Warehousing

Great Postage Rates

We leverage our partnerships with major postage providers to secure volume-based rate discounts of up to 80%. We don’t mark these up and we pass the savings on to you.

Whatever your needs are, we have a solution that will work for you. When you partner with Second Closet, there’s no need for separate direct and reverse logistics partners or third party storage facilities. From storage to delivery to returns management, we do it all.

GET STARTED

OR CALL
 1-888-800-2824 

Better, Faster & More Cost-Effective 
Storage & Logistics Solutions.

Our proprietary technology will seamlessly integrate with your online store to make the storage, shipment and management of your e-Commerce orders intuitive and efficient.

Same Day Shipping

Guaranteed same-day shipping on all orders received before 1pm local time. Orders placed after 1pm will be shipped next-day.

Powerful Integration with your Online Store

Our proprietary tech platform is designed to make it easier than ever for you to work with a storage and logistics partner.

Best in Class Software

We integrate seamlessly with Shopify and other popular e-Commerce platforms so that you can focus on growing your business and leave the rest to us.

We get you closer to your customers

CONTACT US

Trusted by Some of
Canada’s Biggest Companies.

Our extensive network of storage and fulfillment centres in Toronto, Vancouver, Ottawa and Montreal makes it easy to manage your inventory and can get you closer to your end customers, leading to a reduction in freight costs.

We get you closer to your customers

5 things to look for in an e-Commerce order fulfillment provider

Second Closet helps businesses solve pressing e-Commerce challenges

Insights

40%

We reduced shipping rates by over 40% and integrated with their Shopify store within minutes.

3X

We helped White Terry get their shipments to their customers 3x faster than fulfilling in-house.

$100K

By helping them to execute over $100,000 of unshipped orders with ease, we were able to help White Terry shift their focus from packing and shipping to driving growth.

We leverage our partnerships with major postage providers to secure volume-based rate discounts of up to 80%. We don’t mark these up and we pass the savings on to you.

Great Postage Rates

Single Partner Solution

Whatever your needs are, we have a solution that will work for you. When you partner with Second Closet, there’s no need for separate direct and reverse logistics partners or third party storage facilities. From storage to delivery to returns management, we do it all.

Secure Warehousing

Your inventory will be stored in our temperature-controlled and highly-secure facilities. Plus, you’ll always know what you have stored thanks to our intuitive inventory management software.

Get in touch

We Make Managing Returns Seamless and Pain-Free

Customer requests a return or an exchange

We can help with every stage of the returns management process, making it easier for you to reduce costs and improve inventory management.

Return shipping label is generated 

The label is emailed to the customer with all the necessary instructions

The customer prints the label, places it on the parcel and mails it back to us

Second Closet receives the parcel and adds it back to inventory

We can help with every stage of the returns management process, making it easier for you to reduce costs and improve inventory management.

Customer requests a return or an exchange

Return shipping label is generated

The label is emailed to the customer with all the necessary instructions

The customer prints the label, places it on the parcel and mails it back to us

Second Closet receives the parcel and adds it back to inventory

We Make Managing Returns Seamless and Pain-Free

"When we started with Second Closet, we had $100,000 worth of orders we needed to ship out to customers. On-boarding was seamless, our dedicated Account Coordinator helps every day, and Second Closet has allowed us to scale rapidly ever since."

Nicole Bernstein, Founder & CEO

Read case study

40%

We reduced shipping rates by over 40% and integrated with their Shopify store within minutes.

3X

We helped White Terry get their shipments to their customers 3x faster than fulfilling in-house.

$100K

By helping them to execute over $100,000 of unshipped orders with ease, we were able to help White Terry shift their focus from packing and shipping to driving growth.

CONTACT US

Trusted by Some of
Canada’s Biggest Companies.

Orders Fulfilled

38,000+

180,000

Square Feet of Storage Space

CONTACT US

Trusted by Some of
Canada’s Biggest Companies.

Orders Fulfilled

38,000+

180,000

Square Feet of Storage Space

2020 CANADIAN E-COMMERCE
BEST PRACTICES

Why customer-centric thinking is essential in the post-COVID online marketplace.

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*$750 account credit for Second Closet’s e-Commerce fulfillment services is applied after Master Services Agreement is signed and onboarding is completed (start date). $750 account credit is valid for 90 days after start date. One promotion per Ownr customer. Credit will be automatically applied to the customer’s Second Closet account. Second Closet may cancel or modify this offer at any time. Offer may not be applied retroactively. Only available in Ontario and British Columbia.

Read case study

40%

We reduced shipping rates by over 40% and integrated with their Shopify store within minutes.

3X

We helped White Terry get their shipments to their customers 3x faster than fulfilling in-house.

$100K

By helping them to execute over $100,000 of unshipped orders with ease, we were able to help White Terry shift their focus from packing and shipping to driving growth.

"When we started with Second Closet, we had $100,000 worth of orders we needed to ship out to customers. On-boarding was seamless, our dedicated Account Coordinator helps every day, and Second Closet has allowed us to scale rapidly ever since."

Nicole Bernstein, Founder & CEO

Exclusive Offer for

Ownr Members: Receive a $750 account credit for Second Closet's e-Commerce fulfillment services when you become a new Second Closet client.*

Sign up now

Starting and running a new business can be difficult, but with the right partners, it doesn't have to be.

Ownr and Second Closet have decided to partner together to help you and your business succeed from the start.

Members 

Sign up now